Make backups Make regular backups of your files and store them on an external hard drive.
This can help prevent the loss of important information should you get another virus.
(You can download free antivirus from AVG and have it running in just a few minutes.) If your PC or laptop does have a virus, take the following actions (we have Mac info at the bottom of the page): Using both types of scanner might be necessary to remove the virus.
So if you don’t have a virus scanner installed, this is the time to reconnect to the internet and download it.
Even if you can’t connect to the internet you might still be able to download Microsoft Safety Scanner because you started up your computer in Safe Mode with Networking.
If you’re not sure, contact an IT expert who specializes in removing viruses.
Assuming the scan detected and removed the virus, you might need to reinstall any files or programs that were damaged by the virus.